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E-mail

Here you will find answers to the following questions:


Which possibilities do I have when using e-mail?

There are 3 types of programs for using e-mail:


  1. Mail programs which you start in your own computer, the so called "PC programs". These mail programs have been designed to contact the server themselves and to receive e-mails from it. This means that you can read and send e-mails in your own computer. Here are some examples of PC programs: Netscape Messenger, Mozilla Messenger, Eudora, PegasusMail, MS Outlook, Outlook Express.
  2. Mail programs where you have to log in to a server first and then start the program from a command line in UNIX environment. Examples of such programs are: pine, elm and mail.
  3. Web environment for using e-mails or web mail. This can be used by opening a necessary web page with an ordinary web browser. mailhost.ut.ee, hot.ee, hotmail.com and others are typical examples of web mail environments.

In case you have your personal computer at home or at work, we suggest using the "PC programs".

In case you use computer in random places, e.g. abroad or in computer classes, we suggest using the University's web mail at mailhost.ut.ee or SSH Secure Shell Client or pine (by logging in to Putty server). For more detailed information on using the appropriate software for e-mails, see Instructions page under Software.


Using the University's mailhost.ut.ee web mail

For using the University's web mail, open your web browser (Netscape, Mozilla, Internet Explorer, Opera etc.) and type mailhost.ut.ee on the address line. University's web mail environment operates in Estonian. You can access your Inbox with the same user ID and password as in the University's computer network.

Unless you have saved your incoming e-mails to another folder, they are all held in INBOX folder. Default folders also include Drafts, where you can save unfinished e-mails, Sent, where the e-mails you sent are kept, and Trash, where the deleted e-mails are temporarily kept. All the folders can be seen on the left-hand window ( see picture).

There are several choices on the upper right corner of the window:

  • Uus kiri (New Mail) is for starting a new e-mail.
  • Aadressid (Addresses) enables you to create a personal address book.
  • Kaustad (Folders) is designed for creating, renaming or deleting new folders.
  • Seadistused (Settings) enables you to change your personal data, highlight certain e-mails, adjust the order in which e-mails are shown, set the appearance of your e-mails and adjust folder settings.
  • Otsi (Find) enables you to find e-mails according to their content, topic, recipient or sender.
  • Abi (Help) provides you with additional information about using different possibilities of the University web mail. Some parts of the help topics are displayed in English.


Information you need for adjusting e-mail client programs

We suggest using the following parameters for adjusting the e-mail client program (mail client) when accessing your mailbox located in the University server:

Server type: IMAP mail server
Your e-mails will be kept in the server and will not be downloaded to your computer. Backup copies of the files located in the server will be regularly made. In case something happens to your computer, keeping your e-mails in the server enables you to restore your correspondence with the help of an administrator.

Server name: mailhost.ut.ee

Port: 993
port 143 (insecure IMAP service) will not work in an external network. Secure IMAP service uses port 993. NB! When setting the same thing in Netscape, you need to allow the secure SSL connection under IMAP settings (use secure connection).

An example of an IMAP server catalogue: ./Mail/

Outgoing mailserver (SMTP): mailhost.ut.ee
NB! In case the internet service provider is not the University of Tartu, your own internet service provider's e-mail server can be set as Outgoing mail (SMTP) server (please refer to service providers' customer service department for more information). For example, if you use the Atlas internet service provided by Eesti Telefon or the ADSL service, you can set the outgoing mail server to be the ET mail server, e.g. mail.neti.ee, mail.hot.ee, zen.estpak.ee etc.

It is generally possible to use the University's e-mail server almost anywhere you want, but in some cases the internet service providers may restrict its use.

Note: You can learn about Netscape and Mozilla configurations from the Netscape settings chapter.

Example 1. Setting the MS Outlook Express 5

User Malle Maasikas, whose e-mail address is malle [dot] maasikas [ät] ut [dot] eeand user ID in the University network is mallem.
Choose Accounts from the Tools menu

add your data one by one by choosing Add -> Mail:
Step 1 - name (Malle Maasikas)
Step 2 - e-mail address (malle [dot] maasikas [ät] ut [dot] ee)
Step 3 - Set the protocol type to IMAP (recommended) mailhost.ut.ee as your e-mail server
Step 4 - user name (mallem)

The added configuration can later be changed through the Properties button


Files attached to e-mails or attachments

Attachments are the files included in the e-mail (files in the form of text, picture, music, video or similar). In order to open attachments, they need to be saved in a computer that acknowledges the relevant file format.

When reading e-mails with Netscape Messenger, you can save the attached file directly to your computer. You need to right click the file name or the attachment icon, choose Save As (or Save Link As) and save the file in the catalogue.

When reading with pine, you should press S, so that you can save the file in your home catalogue and from there download it to your computer by using the Secure FTP client program. You can find the SFTP client program from: ftp://ftp.ut.ee/pub/unix/security/ssh/ under SSHSecureShellClient-3.2.9.exe file.
Please make sure the received file is not malicious before opening or saving the attachment!

In order to do this:
1. Adjust your Windows settings, so you could see the file extensions: generally they are abbreviations consisting of 3 letters. Based on these Windows will recognize whether it is a Word document (.doc) or a program (.com, .exe, .bat, .vbs, .pif). In case you see something referring to a program, be sure not to open it! To allow showing the extensions, open a random catalogue (e.g. My Documents) and choose Tools -> Folder Options-> View and uncheck the "Hide extensions for known file types" line. Now you can always see whether it is a Word document or a virus.

2. Do not trust files attached to e-mails even if you know the sender - it could be a virus hidden in his/her computer. In case it has not been clearly stated in the e-mail, why there should be a file attached to an e-mail, it is better to double-check it by calling the sender of the e-mail.

3. When attaching a file to an e-mail yourself, make sure you add your own explanation about which files you have added and why. This makes it more secure for others to open them. When attaching a file, you should bear in mind not to exceed the limit of 3 MB. It is useful and polite to compress bigger files by using a relevant program, such as Powerarchiver. You can also use the same program to decompress the zip files that were sent to you. You will find Powerarchiver from your computer's P drive, provided that you are mapped to a shared math.ut.eesamba network drive. In order to map to P drive, open Run from the Windows Start menu and write "net use p: math.ut.eesamba" on the Open line of the opened window.


What is spam and how to combat it?
We have all found spam in our Mailbox and often the amount of it exceeds the level of e-mails we actually want to receive. Where does the spam come from and how could we stop it?

What is spam mail?
Spam is sending thousands or millions of copies of the same e-mail to on internet users. Spammers make people to receive and open e-mails they would normally never read or subscribe to. Most of spam mail is commercial and advertises all kinds of goods and services, often illegal. Very often spam comes in get_rich_soon or send_this_e-mail_to_many kind of form.

How is spam sent?
There are two main ways how spam mail is sent. One way is to send the same letter to tens of lists or newsgroups. Another way is to spam personal e-mail addresses, whereas the addresses are found from the web or stolen from the address books of the lists.

Very often spam mails start with the following words: We apologise for sending you advertisements ... in case you do not wish to receive it anymore, please send unsubscribe, cancel, remove or some other command to a named address.

Please do not answer to any of such e-mails! One of the aims of spammers is to find out which addresses are active and which are not. By replying to such e-mails, you confirm the active status of your e-mail address to spammers.

The get_rich_soon type of spam often asks you to call on a "free" number. This actually costs the caller some dollars per minute, which is how the spammers make their living. Therefore people are forced to spend their money without noticing it.