A person from an EU member country who has come to study or work in Estonia is usually insured in their country of origin. When they visit a doctor in Estonia, they should present the EU certificate issued by their country of origin.
A person residing in Estonia with a temporary residence permit is insured similarly to a permanent resident of Estonia. As obtaining the residence permit takes some time, you should purchase additional health insurance for the first few months of your stay.
The English and Russian-language web page of the Estonian Health Insurance Fund (EHIF), gives more information on people covered by EHIF and those who have been granted equivalent rights.
Estonian Health Insurance Fund
Calling from abroad: +372 669 6630
Ambulance and Emergency:
11224 -hour medical telephone helpline phone:
Service is guaranteed in Estonian and Russian.
The Estonian Health Insurance Fund covers the costs of health services required by the person in case of illness regardless of the amount of social tax paid for the person concerned. All persons insured have access to “family doctors” (i.e. general practitioners, or GPs). The GP is the first medical specialist you meet with. The GP has the right to forward the patient to higher medical institutions or consultations depending on the seriousness of the health concern. It is recommended that you should call beforehand and make an appointment. A person needs a referral from the GP to visit a medical specialist. No referral is needed to visit a psychiatrist, gynaecologist, dermatovenerologist, ophthalmologist, dentist, pulmonologist (for tuberculosis treatment), infection specialist (for HIV/AIDS treatment), surgeon or orthopaedist (for traumatology).
The attending physician decides whether the patient needs in-patient treatment. The amount of the patient’s own financial costs are:
We suggest you ask your contact person at work or a friend to assist you with making an appointment and accompany you in case the doctor does not speak English.
Information about family physicians in Viljandi can be found on the website of Health Insurance Fund. You can search for a family doctor by choosing "Viljandimaa" as "Maakond" and "Viljandi linn" as "Tegevuskoht". Please ask for assistance from your academic unit.
The accident ward and the emergency medical service unit have opening hours round the clock and one may seek help from them especially at weekends and at night, when GPs are off duty. In case of emergency treatment, a person may always go to the emergency reception or call an ambulance.
Ambulance and Emergency:
Emergency reception in Viljandi:
SA Viljandi Haigla
Pärna tee 3 Jämejala küla
Viljandi vald 71024 Viljandimaa
Phone: +372 435 2046
For adults, dental care is not free of charge. Usual visit may cost from 10 EUR upwards depending on the problem. There are many dental care providers in Viljandi. One of the oldest ones is Viljandi Hambakliinik.
You can find contacts of dentist here. It is in Estonian, so please ask further assistance from your department.
You can find a pharmacy in almost any supermarket in town. By searching for "Viljandi apteek" on Google or any other search engine you can find the closest one to you.
Please note that some medicines can be bought only on doctor’s prescription.