Cancellation and Refund Policy
The basis for establishing the tuition fee and invoicing is Procedure for Establishing, Invoicing and Exempting from Tuition Fees for Continuing Education.
Paying for continuing education
As a rule, continuing education courses at the University of Tartu are paid courses. The price of the continuing education programme is shown in the programme information; the tuition fee for individual degree courses is based on the price of the credit point.
The tuition fee is paid to the current account of the University of Tartu according to the invoice issued by the university. The invoice is issued when the learner has registered for the course. If agreed with the organiser, the learners can pay for longer continuing education programmes in parts.
The tuition fee of continuing education includes VAT, except in cases stipulated by legal acts. VAT is not added to the tuition fee and commercial purposes are excluded for the university if:
• the continuing education programme is meant for university or school students;
• the continuing education programme is meant for educational and health care workers for maintaining their vocational, occupational or professional competence;
• a continuing education programme of social nature intended for the unemployed, disabled, etc. has been ordered from the university;
• the aim of the continuing education programme is to prepare learners for entering degree studies or for national examinations;
• the continuing education learner takes courses of degree studies.
If the person registered for continuing education cannot attend the continuing education course for some reason, s/he has to submit an application to the university in a format which can be reproduced in writing. At withdrawal from continuing education, the university has a right to claim (also applies to invoices that have been submitted but not paid yet)
- in the case of a continuing education programme that has been defined in the Study Information System as an international continuing education programme, 10% of the tuition fee if the person notifies of his/her withdrawal at least 30 days before the start of the continuing education course.
- in the case of other types of continuing education
- 30% of the tuition fee if the person notifies of his/her withdrawal at least five working days before the start of the continuing education course.
- 50% of the tuition fee if the person notifies of his/her withdrawal at least two working days before the start of the continuing education course.
- If the person fails to notify the university of the withdrawal or notifies the university after the time limit specified above, the university has the right to claim the full tuition fee.
To reclaim overpaid tuition fees, the institution who has ordered the continuing education course or the person who has paid the tuition fee must submit an application to the university in a format which can be reproduced in writing. The overpaid tuition fee will be refunded to the person who paid it.
If a continuing education course is cancelled, the tuition fee need not be paid. The paid tuition fee is refunded to the person who paid it.
Natural persons can have a refund of income tax on continuing education expenses if the objective of the continuing education course is the achievement of professional, occupational or vocational competence included in a curriculum of degree studies or described in a professional standard, or language learning. Detailed information is provided in the description of each course.
Disputes arising from paying the tuition fee are resolved by negotiations. If an agreement cannot be reached, the dispute is resolved in accordance with the legislation of the Republic of Estonia. The university is entitled to assign debt claims arising from unpaid tuition fees to debt collection companies.